Sound familiar?
The jobs that wait until 10pm
Quotes sitting half-written in your van
Invoices going out late, payments coming in later
Enquiries missed because you were up a ladder
Receipts in a shoebox for your accountant
Customers chasing you for updates
No time to ask happy customers for reviews
What I take off your hands
Your back office, sorted
I work in the background, in the tools you already use, so nothing changes for your customers except faster replies.
Tools I work in
XeroGoogle WorkspaceMicrosoft 365StripeGoCardlessNotionAsanaCanva
Use a job management app like ServiceM8 or Tradify? I’ll learn it.
Emails, website forms and messages answered quickly, with jobs and site visits booked into your diary. Missed a call? I’ll ring them back.
Turned round from your notes and photos, sent and followed up.
Sent on time, matched and politely chased.
Filed and recorded, ready for your accountant.
Review requests sent to happy customers.
Insurance, certificates and vehicle dates flagged in good time.
Materials ordered for the jobs coming up.
The trades package
Back Office
Enquiries, quotes, invoices and paperwork with time reserved in my calendar for your business. Need more? Add hours as you get busier.
Questions
Asked and answered
Do you answer my phone?
I don’t answer calls live, but I offer a call-back service. Divert or forward missed calls and I’ll ring your customers back, take the details and book the job in.
Do I need to change the software I use?
No. I’ll work in the tools you already have, or help you set up something simple if you’re still on paper.
Can I start small?
Yes. Pay as you go at £40 an hour, or the Back Office package from £150 a month.
